en
-
Beauty
-
Featured brands
-
-
-
Gifts & Travel Accessories
-
Featured brands
-
-
Collection Locations
English - EN - NZ
-
-
The Loop Duty Free is the brand name for travel retail stores provided by ARI Auckland Ltd (ARIA) at Auckland International Airport. At ARIA we are committed to complying with our obligations under the Privacy Act 1993 when dealing with personal information. Any personal information you provide to us will be stored, used and disclosed by us in accordance with this Privacy & Cookies Policy.
You acknowledge that you have read and understood this Privacy & Cookies Policy and consent to the collection, use, disclosure, storage and retention of your personal information as described in this Privacy & Cookies Policy when you use our services, or otherwise provide us with any personal information.
We may amend and update this Privacy & Cookies Policy from time to time by posting a revised version on our website. Any changes will apply from the date we post the updated Privacy & Cookies Policy on our website. If we make significant changes, we will provide you with reasonable notice of such changes through our website, or via other means such as email. By using our services after such notice period, you will be deemed to have accepted the updates to this Privacy & Cookies Policy. If you do not agree to any change, you must immediately notify us and stop using and/or accessing our services.
This policy is provided for your information and doesn’t limit or exclude your rights under the Privacy Act 1993.
The Loop Privacy Statement
This Privacy Statement applies to all personal information collected by ARIA for the purposes specified below. The purpose of this statement is to let you know what to expect when ARIA collects personal information about you via our websites, telephone, email, mobile devices, manual forms, or in person.
The Information We Collect About You and The Purpose for Collecting Information
We may collect information about you via this website, telephone, email, mobile devices, forms, or in person. The personal information that we collect may include:
We may collect personal information from you in order to enable you to use the services which include:
We may also collect personal information from you where you apply for employment or a volunteer position with us; or where we are required to do so by law.
When you use our website we may collect information that is sent to us by your computer, mobile device or other access device. The information that is sent to us may include your computer IP address, referral URL, geo-location and data about the webpages that you access. Generally this information is not personally identifiable data, but to the extent that it is considered personal information for the purposes of any applicable law or regulation, we will comply with our obligations under any such law or regulation when processing that information.
If you choose not to provide personal information to us on request we may be unable to provide our services to you, or, it may affect the quality of our services.
We will only use and disclose your personal information in accordance with your authorisation and/or for the purposes set out in this Privacy & Cookies Policy, which shall include:
Where you consent to us using your personal information for marketing and promotional communications, you can opt out at any time by notifying us at CustomerService@theloopdutyfree.co.nz. or by clicking the unsubscribe function included in our marketing communications.
Information you provide may also be used to conduct statistical analysis of our products or services, analyse future trends and build customer profiles. This processing is carried out in ARIA’s legitimate interests and allows us to ensure customers continue to find our products valuable and so that we can continue to invest in the infrastructure to meet customers’ future needs in our stores at Auckland International Airport.
Who We May Share This Information With
We may disclose your personal information to:
Security of information
Although we take reasonable steps to ensure personal information in our possession is protected and held securely, we do not make any warranties in relation to the security of any information you disclose or transmit to us and we are not responsible for the theft, destruction, or inadvertent disclosure of your personal information where our security measures have been breached. Any transmission of personal information is conducted at your own risk.
Our websites and systems and those of our group companies may also be based on servers located outside of New Zealand and therefore, your information may be transferred outside New Zealand to that country. Where personal information is transferred outside of New Zealand, we will ensure that the third party to whom it is transferred is subject to comparable privacy laws to New Zealand or is required to protect the personal information in a way that is comparable to New Zealand’s privacy laws.
Access, correction and retention of your personal information
You agree that any information you give to us will be accurate, correct and up to date. You can update your personal details at any time through our website. Alternatively, you must inform us if any of your personal information changes, to ensure that the details we hold about you are up to date and correct.
You are entitled to access the personal information we hold about you, and to request that we amend it if it is incorrect. If we are not willing to correct errors that you have identified in your personal information, you may request that we take reasonable steps to attach a statement to the personal information noting the correction sought.
We will only retain your personal information for as long as it is required to achieve the purposes set out in this Privacy & Cookies Policy or as otherwise required by law.
For further information about New Zealand's Privacy Act 1993 and how it protects the personal information of individuals in New Zealand, see www.privacy.org.nz.
You are responsible for maintaining the secrecy of your passwords and/or any account information. You should not reveal your password to other people and you should change it regularly. ARI Auckland Limited will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail.
Contact Us
If you have any questions or comments about this Privacy Statement, or wish to correct the personal information that we hold about you, please contact CustomerService@theloopdutyfree.co.nz.